PRIVACY POLICY LUXURYBYIVANA B.V.

General information
This is the privacy statement of LuxuryByIvana B.V. This document explains what personal data we collect, for what purpose and how we handle the collected data. We will only use the personal data for the purposes described in this statement and take the necessary appropriate technical and organizational measures to protect the collected personal data in accordance with current legal requirements. We may change the privacy statement from time to time in order to continue to comply to the legal requirements. We therefore advise you to regularly consult the privacy statement so that you are informed about the most current version.

What is personal data?
Personal data is all data with which persons are individually identifiable or an individual can be identified. This concerns, for example, name and address details and financial data, but also e-mail addresses, IP addresses and customer numbers are personal data.

Who is responsible for processing the personal data?
LuxuryByIvana B.V., located at Stoeldraaierstraat 1d in (9712 BT) Groningen, registered with the Chamber of Commerce under number: 82523835, is responsible for the processing of data.

Which personal data do we process?
In the context of the execution of agreements (oral and/or written), we process personal data of the (business) customers of LuxuryByivana B.V. We receive this information directly from you when you visit our website or when you create an account and enter certain information therein, such as:
-Full name
-Date of birth
-Address data
-Phone number
-E-mail address
-Bank details
-IP address
The processing of your personal data is limited to only the data that is minimally necessary are for the purposes for which they were obtained. We will not provide any personal data pass it on to other parties, unless this is necessary for the fulfillment of the purposes for which the data has been provided or if you have given permission for this. It is also possible that in some cases we receive your data from another party because, for example, a third party ships a product directly to you. In such cases, the billing address will not match the delivery address and we receive your personal data through this action.

For what purposes do we process data?
The legal basis for processing personal data is the agreement concluded between the parties. The personal data of customers are processed for the execution of the agreement. When you place an order with LuxuryByIvana B.V. place, we need your personal data to process and ship the order. We use your personal data for administrative purposes. Think of the processing of personal data for a thorough order administration and financial administration. We also use your personal data for your personal account containing an overview of your order history including selected delivery options. Your personal data will also be used for communication purposes so that we can keep you informed about the status of your order. This purpose also includes communication regarding possible returns or repairs and contacts with customer service.

In addition, your personal data is used for direct marketing, such as sending personalized e-mails, personalization based on account data and search, surfing and purchase history. For marketing purposes, the processing of personal data is based on your consent or on the legitimate interest in using the data to ensure that the product range meets customer demand.

Personal data of newsletter subscribers are processed for the purpose of informing of persons and making personal offers by means of news releases. One such processing of your personal data is based on your consent. Also can be sent to existing customers newsletters with similar products or services sent. To ensure a properly functioning website, we collect data about your IP address, internet browser and any additional information when you visit our website. settings. For the rules regarding our cookie policy, please refer to Cookie Policy Luxury By Ivana B.V.

Who will we share your data with?
In the context of the above objectives, it may be necessary for us to parties provide your information. For example, we use logistics partners to ship your order. The logistics partners receive your personal data from us with regard to your name and delivery address and all other data necessary to be able to deliver the order to you.
We also use a third party for:
– ICT support, taking care of the online environment and making backups;
– Accounting and financial administration;
– Online payment;
– Marketing agencies;

Where do we store your data?
The data is stored within the European Union.

How is your data secured?
We take the necessary appropriate technical and organizational measures to protect your protect personal data. Organizational measures include:V – Confidentiality obligation for all persons who act on behalf of LuxuryByIvana B.V. by be able to take cognizance of personal data;
– Careful handling of USB sticks and other data carriers;
– Do not leave laptops unattended;
– Destroy old documents properly;
– Clean desk policy.

We also take the necessary technical measures to protect your data:
– Up to date software, such as system software and virus scan; – Encrypted storage media;
– The data is kept in a room that can be locked.
-Use username and password policies on all systems.

How long is your personal data stored?
We are legally obliged to provide the order-related data for a period of to keep for seven years. For all other data, it is no longer stored than is necessary for the purpose for which they were provided. This means that we store data in any case during the term of the agreement and for as long as possible guarantees may exist. If personal data is processed for marketing purposes, the data will be processed for the duration that consent has been granted or until you object to the processing and withdraw your consent. You can request us at any time to delete the data that is not subject to a legal retention obligation.

What rights do you have with regard to your data?
If we process your personal data, you have various rights, including the right to information, the right of access and the right to correction or removal of the personal data. You can also make a request to leave your personal data wear. In addition, you have the right to be ‘forgotten’, to have your data and you have the right to restrict the processing of your personal data.You also have the right to object to the use of your personal data, the right to submit a complaint to the Dutch Data Protection Authority and the right to withdraw a given consent for a certain processing. If you want to know which personal data LuxuryByIvana B.V. processed from you, you can make a written request for inspection. We will process your request within four weeks at the latest. If you wish to exercise your additional rights, you must submit an additional submit a written request.
Your request can be sent to:
LuxuryByIvana B.V.
Stoeldraaierstraat 1d
9712 BT Groningen
If you are dissatisfied with the way we handle your privacy rights, you can contact us at: welcome@luxurybyivana.com. If you haven’t yet are satisfied, you can submit a complaint to the Dutch Data Protection Authority. This is it supervisory body in the field of privacy protection in the Netherlands.

Any questions?
If you have any questions regarding the above privacy statement, you can contact: contact us using the contact details on the website.

LuxuryByIvana respects the privacy of visitors to its website, and in particular the rights of visitors with respect to the automated processing of personal data. For the sake of full transparency with our clients, we have therefore formulated and implemented a policy regarding these processing operations themselves, their purpose and the possibilities for those involved to exercise their rights as best as possible.
For all additional information on the protection of personal data, please visit the website of the Authority for the Protection of Personal Data: https://autoriteitpersoonsgegevens.nl/nl. Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet. By continuing to visit this website, you accept the following terms of use. The current version of the privacy policy available on the website is the only version applicable for as long as you visit the website, until a new version replaces the current version.

Article 1 – Legal provisions

1. Website (hereinafter also referred to as “The Website”): www.luxurybyivana.com
2. Person responsible for the processing of personal data (hereinafter also: “The controller”): LuxuryByIvana B.V., established at Stoeldraaierstraat 1d, 9712 BT GRONINGEN, kvk-number: 82523835

Article 2 – Access to the website

Access to and use of the website is strictly personal. You shall not use this website or the data and information provided on it for commercial, political or advertising purposes or for any commercial offers and in particular you shall not use it for unsolicited electronic offers.

Article 3 – The content of the website

All brands, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that can be used to make the website function and, more generally, all components used on this site, are protected by intellectual property rights. Any reproduction, repetition, use or adaptation, in any manner whatsoever, of all or part of the site, including the technical applications, without the prior written consent of the manager, is strictly prohibited. The failure of the manager to take immediate action against any infringement cannot be construed as tacit consent or as a waiver of legal action.

Article 4 – The management of the website

For the proper management of the website, the administrator may at any time suspend, interrupt or restrict access to all or part of the website to a particular category of visitor remove all information that can disrupt the functioning of the website or is in breach of national or international law or Internet etiquette temporarily make the website unavailable in order to carry out updates

Article 5 – Responsibilities

The administrator is in no way responsible for failures, breakdowns, difficulties or interruptions in the operation of the website, as a result of which the website or one of its functionalities is not accessible. The way in which you connect to the website is your own responsibility. You are responsible for taking all appropriate measures to protect your equipment and data against, inter alia, virus attacks on the Internet. You are also responsible for the websites and the data you consult on the Internet. The administrator is not liable for any legal proceedings which may be brought against you: due to the use of the website or services accessible via the Internet because of the violation of the conditions of this privacy policy

The administrator is not responsible for any damage which you yourself incur, or which third parties or your equipment incur, as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result. If the administrator becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you all damage which he has suffered and will suffer as a result.

Article 6 – Collection of data

Your data will be collected by LuxuryByIvana BV and (an) external processor(s). Personal data is understood to mean: any information on an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characterising physical, physiological, genetic, psychological, economic, cultural or social identity. The personal data collected on the website are mainly used by the administrator for maintaining relations with you and, if applicable, for processing your orders.

Article 7 – Your rights concerning your data

Pursuant to Article 13(2)(b) of the AVG, everyone has the right to access, rectify or erase personal data concerning them or to restrict the processing in question, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at
welcome@luxurybyivana.com
Any such request must be accompanied by a copy of a valid identity document, on which you have affixed your signature, and by the address at which you can be contacted. You will receive a reply to your request within 1 month of submitting it. Depending on the complexity and the number of requests, this period may be extended by 2 months if necessary.

Article 8 – Processing of personal data

In the event of a violation of any laws or regulations, of which the visitor is suspected and for which the authorities need personal data collected by the administrator, these will be provided to them following an explicit and reasoned request by those authorities, after which this personal data will no longer fall under the protection of the provisions of this Privacy Statement. If certain information is necessary in order to gain access to certain functionalities of the website, the manager will indicate the obligatory nature of this information at the time of requesting the data.

Article 9 – Commercial offers

You may receive commercial offers from LuxuryByIvana. If you do not wish to receive these (any more), please send an e-mail to the following address: welcome@luxurybyivana.com. Should you come across any personal data during your visit to the website, you must refrain from collecting them or from any other unauthorised use, as well as from any act which infringes the personal privacy of the person(s) concerned. Under no circumstances will LuxuryByIvana BV be responsible for the aforementioned collection or any other unauthorised use, or for any act constituting an invasion of the privacy of the person(s) concerned. LuxuryByIvana is in no way responsible in the aforementioned situations.

Article 10 – Data retention period

The data collected by LuxuryByIvana of the website will be used and kept for the duration stipulated by the law.

Article 11 – Cookies

1. A cookie is a small text file which is placed on the hard disk of your computer when you visit our website. A cookie contains data so that you can be recognised as a visitor each time you visit our website. It is then possible to adjust our website especially to you and to make logging in easier.
2. We use the following types of cookies on our website:
Functional cookies: such as session and login cookies to keep track of session and login information.
Anonymised Analytical cookies: to gain insight into the number of visitors to our website based on information about visitor numbers, popular pages and topics. This enables us to better tune communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.

3. More specifically, we use the following cookies:
No other cookies

4. When you visit our website, cookies from the responsible party and/or third parties may be installed on your equipment.

5. For more information on the use, management and deletion of cookies for each type of operating system, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoontv-en-post/cookies#faq

Article 12 – Image material and products offered

No rights can be derived from the visual material belonging to the products offered on the website.

Article 13 – Applicable law

Dutch law applies to these conditions. The court in the administrator’s place of establishment has exclusive jurisdiction over any disputes concerning these conditions, except when a legal exception applies.

Article 14 – Contact

For questions, product information or information about the website itself, please contact: Ms. I. de Haan, welcome@luxurybyivana.com
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